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Brett Miller

Brett Miller is the Head of Customer Success at Drive Motors. He has experience in areas like policy, operations, strategy, and customer growth. Most notably he was the Global Policy Manager at Facebook under Sheryl Sandberg, and has also held roles at brands like Etsy, Teespring, and YouTube.

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04 Jan

Customer Experience Online Checkout Ecommerce

How These 3 Dealers Are Using Online Checkout to Succeed in 2018

The new year is here, and with it come new strategies and tools for success. We asked dealers: What do you hope online checkout will accomplish for your business in 2018? Here's what they said:

Brett Miller
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27 Dec

Online Checkout Profitability Case Study

Case Study: How Clay Cooley Earned $750 More PVR with Online Checkout

Clay Cooley Auto Group was skeptical of selling cars online. As the largest privately owned dealer group in Dallas-Forth Worth, they knew customers wanted a personal touch. Even so, they..

Brett Miller
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23 Nov

Seasonal

The Surprising Thing Madera Toyota is Most Thankful For

In the spirit of Thanksgiving, we want to share a story from our friends at Madera Toyota. They’re thankful for a lot of things, and they’re sharing their gratitude with their community. But..

Brett Miller
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14 Nov

Customer Experience Shopping Trends

How Women Are Negotiating Better Car Deals Than Men

Contrary to stereotypes, women typically negotiate better deals than men when it comes to car buying. Men paid a surprising 17% more for popular sedans like the Toyota Corolla S and Camry LE,..

Brett Miller

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