Customers want buying experiences that are easier, faster, and more transparent. 86% of consumers are willing to pay more for a better experience. When it comes to buying a car, 73% will travel farther for a great salesperson, while only 65% will travel farther for the lowest price.
How do you earn customers online when your competitors are only a click away? Deliver the experience they want. Put them in the driver’s seat. Let customers upsell themselves from the comfort of their homes, improving your CSI while increasing your F&I profits.
In other words, let them "couch" their own deals.
Register for my webinar with DrivingSales to learn specific tactics you can use to improve your customer experience and increase profitability.
The webinar format will be a 30 minute presentation followed by a 15 minute Q&A session. I hope you'll join us! If you can't make it, you can still register. We'll send you the recording afterwards.